Freshsales
AI-powered CRM with Freddy AI for lead scoring and next-best-action insights.
About Freshsales
AI-powered CRM by Freshworks with built-in phone, email, and chat. Freddy AI provides lead scoring, deal insights, and next-best-action recommendations. Offers a unified view of customer interactions with powerful automation.
Key Features
- Freddy AI scoring
- Built-in phone
- Email tracking
- Deal management
- Workflow automation
- Territory management
Pricing
freemium
Free plan available. Growth at $15/user/mo. Pro at $39/user/mo. Enterprise at $69/user/mo.
Pros
- Generous free plan
- Good AI features
- Built-in communication
- Affordable
Cons
- Limited third-party integrations
- Reporting could be better
- Mobile app limitations