What is the difference between Scratchpad and Troops.ai?

Scratchpad focuses on Salesforce overlay and is freemium, while Troops.ai specializes in Slack/Teams alerts and is enterprise. Both are AI Sales tools.

Is Scratchpad or Troops.ai better?

It depends on your needs. Scratchpad excels at Extremely fast, while Troops.ai is known for Great Slack integration. Compare their features above to decide which fits your workflow.

Scratchpad vs Troops.ai

AI Sales tools comparison · Updated 2026

Choosing between Scratchpad and Troops.ai? Both are popular AI Sales tools. Scratchpad starts at Freemium and focuses on Salesforce overlay. Troops.ai starts at Paid and specializes in Slack/Teams alerts. Here's a detailed side-by-side comparison to help you decide.

At a Glance

	Scratchpad	Troops.ai
Category	AI Sales	AI Sales
Pricing	freemium	enterprise
Starting Price	Freemium	Paid
Best For	salesforce-productivity, pipeline-management, crm-updates	revenue-communications, slack-integration, deal-alerts
Features	6 listed	6 listed

Scratchpad

AI workspace for sales reps simplifying Salesforce updates and pipeline management.

AI Sales freemium

Visit Scratchpad → Alternatives

Troops.ai

AI revenue communications bringing CRM alerts and deal updates into Slack and Teams.

AI Sales enterprise

Visit Troops.ai → Alternatives

Feature Comparison

Scratchpad	Troops.ai
✓ Salesforce overlay	✓ Slack/Teams alerts
✓ AI note-taking	✓ Deal notifications
✓ Pipeline management	✓ Pipeline updates
✓ Deal inspection	✓ CRM sync
✓ Zero-board views	✓ Workflow automation
✓ Workflow tiles	✓ Coaching signals

Pricing Comparison

Scratchpad

freemium

Free plan for individuals. Standard at $29/user/mo. Business at $49/user/mo. Enterprise custom.

Troops.ai

enterprise

Custom pricing. Now part of Salesforce ecosystem. Contact sales.

Pros & Cons

Scratchpad

Pros

+ Extremely fast
+ Reduces CRM friction
+ Great UX
+ Free plan available

Cons

− Salesforce only
− Limited outside Salesforce
− Feature gaps vs full CRM

Troops.ai

Pros

+ Great Slack integration
+ Real-time deal alerts
+ Reduces CRM friction
+ Salesforce backed

Cons

− Salesforce ecosystem focus
− Limited standalone value
− Enterprise pricing

The Verdict

Both Scratchpad and Troops.ai are strong AI Sales tools. Scratchpad stands out for Extremely fast, making it ideal if that's your priority. Troops.ai excels at Great Slack integration, which may be more important for your workflow. Price-wise, Scratchpad is freemium while Troops.ai is enterprise, so budget may also factor in.