What is the difference between Troops.ai and Scratchpad?

Troops.ai focuses on Slack/Teams alerts and is enterprise, while Scratchpad specializes in Salesforce overlay and is freemium. Both are AI Sales tools.

Is Troops.ai or Scratchpad better?

It depends on your needs. Troops.ai excels at Great Slack integration, while Scratchpad is known for Extremely fast. Compare their features above to decide which fits your workflow.

Troops.ai vs Scratchpad

AI Sales tools comparison · Updated 2026

Choosing between Troops.ai and Scratchpad? Both are popular AI Sales tools. Troops.ai starts at Paid and focuses on Slack/Teams alerts. Scratchpad starts at Freemium and specializes in Salesforce overlay. Here's a detailed side-by-side comparison to help you decide.

At a Glance

	Troops.ai	Scratchpad
Category	AI Sales	AI Sales
Pricing	enterprise	freemium
Starting Price	Paid	Freemium
Best For	revenue-communications, slack-integration, deal-alerts	salesforce-productivity, pipeline-management, crm-updates
Features	6 listed	6 listed

Troops.ai

AI revenue communications bringing CRM alerts and deal updates into Slack and Teams.

AI Sales enterprise

Visit Troops.ai → Alternatives

Scratchpad

AI workspace for sales reps simplifying Salesforce updates and pipeline management.

AI Sales freemium

Visit Scratchpad → Alternatives

Feature Comparison

Troops.ai	Scratchpad
✓ Slack/Teams alerts	✓ Salesforce overlay
✓ Deal notifications	✓ AI note-taking
✓ Pipeline updates	✓ Pipeline management
✓ CRM sync	✓ Deal inspection
✓ Workflow automation	✓ Zero-board views
✓ Coaching signals	✓ Workflow tiles

Pricing Comparison

Troops.ai

enterprise

Custom pricing. Now part of Salesforce ecosystem. Contact sales.

Scratchpad

freemium

Free plan for individuals. Standard at $29/user/mo. Business at $49/user/mo. Enterprise custom.

Pros & Cons

Troops.ai

Pros

+ Great Slack integration
+ Real-time deal alerts
+ Reduces CRM friction
+ Salesforce backed

Cons

− Salesforce ecosystem focus
− Limited standalone value
− Enterprise pricing

Scratchpad

Pros

+ Extremely fast
+ Reduces CRM friction
+ Great UX
+ Free plan available

Cons

− Salesforce only
− Limited outside Salesforce
− Feature gaps vs full CRM

The Verdict

Both Troops.ai and Scratchpad are strong AI Sales tools. Troops.ai stands out for Great Slack integration, making it ideal if that's your priority. Scratchpad excels at Extremely fast, which may be more important for your workflow. Price-wise, Troops.ai is enterprise while Scratchpad is freemium, so budget may also factor in.